FAQs

Unbox the fun with The Pocket Console! Inside, you'll find everything you need to get started: a USB-C charger, a light screen protector, handy screen cleaners, and easy-to-follow instructions. Just power it on, and you're ready to dive into your favourite retro handheld games—right out of the box!

Guidelines for Optimal Usage

1. Proper Shutdown Procedure
   To maintain optimal performance, always follow the correct shutdown process. Press the START button to access Settings, then select QUIT. From the Options menu, choose SHUTDOWN SYSTEM to power off the device completely. Avoid using the RESTART SYSTEM option.
2. Exiting a Game
   When you're finished playing, press SELECT and START simultaneously (SELECT+START) to exit the game safely and efficiently.
3. Caution with the "R" Button
   Handle the R button on the left side with care. This button functions as a reset button, and frequent use may result in lost game progress. Overuse can also lead to system file corruption, data loss, and potential startup failures.

By following these guidelines, you can enhance your user experience, safeguard your data, and ensure the long-term functionality of your system.

Yes, we are proud to offer FREE shipping to customers across the globe, ensuring a seamless and cost-effective shopping experience no matter where you are located."

No, the pocket console does NOT include any software or preinstalled games.